Privacy Policy

PRIVACY POLICY

Welcome to GiaodienWP.net. We respect and are committed to protecting users' personal data. The privacy policy below outlines how we collect, use, maintain, and disclose information gathered from customers or visitors on the website.

1. Purpose of Personal Information Collection

GiaodienWP.net collects your personal information for the following main purposes:

• Order processing: Creating accounts, confirming payments, and granting download access to products/themes.
• Customer support: Answering inquiries, providing technical assistance, and resolving issues related to theme installation.
• Service improvement: Recording feedback to enhance the user experience on the website.
• Affiliate system: Reconciling commissions, detecting fraud, and paying out Affiliates.

2. Scope of Information Collection

To ensure smooth transactions and support, we may ask you to provide the following information:

• Full name or Nickname.
• Email address (used to receive download links and system notifications).
• Phone number (used when urgent support or payment reconciliation is needed).
• Technical information: IP address, browser type, operating system to identify and prevent fraudulent activities (spam, hacking).

3. Information Storage Duration

Members' personal data will be securely stored throughout the operational lifespan of the website to guarantee lifetime access and product re-download rights for customers. The system will only delete stored data upon a valid request from the user (by sending an account deletion request email).

4. Information Security Commitment

• We are committed to absolute confidentiality of users' personal information in accordance with GiaodienWP.net's privacy policy.
• DO NOT We do not sell, exchange, share, or rent customers' personal information to any third party for commercial purposes.
• Information is only shared in truly necessary cases such as: Requests from competent legal authorities, or when GiaodienWP needs to protect its legitimate rights against intellectual property infringement acts.

5. Use of “Cookies”

GiaodienWP.net uses “Cookies” to create a seamless experience and record website performance:

• Login cookies: Help you avoid having to log in again every time you open a new tab.
• Cookie Affiliate: We store device cookies (usually for 30 days) from the moment customers click through the referral link to fairly attribute revenue for Affiliates.
• Users can fully customize settings on their browser to refuse Cookies. However, this may cause some features (such as shopping cart, Affiliate tracking) to not function correctly.

6. Customer rights regarding data

Customers have the right to request changes, updates, or even deletion of their personal information from our system at any time. When you have this need, please use your registered email to send a request to the Administration Board, and we will process it within 48 working hours.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

• Administrator: GiaodienWP.net
• Please submit your request via the Contact page on our website for the fastest support.

This policy is effective as of the date of posting. We reserve the right to change the content of this page without prior notice, and edits will always have the latest version updated right here.